Privacy Policy
SMS Privacy Statement
No mobile opt-in or text message consent information will be shared with third parties or affiliates for marketing purposes.
At Universal Transport II, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines the types of personal information we may collect when you visit our website or communicate with us, how we use this information, and the measures we take to protect it.
1. Information We Collect
When you visit our website or interact with our company, we may collect the following types of information:
- Personal Information: Information that can identify you as an individual, such as your name, email address, phone number, and any other details you provide through our contact forms or business communications.
- Communication Information: Contact preferences, SMS opt-in and opt-out status, and information exchanged through our communication systems, including Mango Voice.
- Non-Personal Information: Information that does not identify you as an individual, including IP address, browser type, operating system, referring URLs, and other technical information.
2. How We Use Your Information
We use the information we collect to:
- Respond to inquiries and provide customer support.
- Coordinate transportation, dispatch, shipments, deliveries, scheduling, and other business operations.
- Communicate with customers, drivers, employees, and business partners through phone, email, or SMS using Mango Voice or similar communication services.
- Send service updates, operational notifications, and other relevant business communications to recipients who have consented to receive SMS messages.
- Improve our website and services.
- Monitor and analyze website usage and trends.
- Communicate about our services, promotions, and updates where permitted and with any required consent.
3. SMS Communications and Consent
Universal Transport II may use Mango Voice or similar communication platforms to send SMS messages related to transportation services, dispatch coordination, shipment and delivery updates, scheduling, customer service, and other business-related communications.
Individuals may opt in to receive SMS communications by providing their phone number and expressly consenting through an applicable website form or another documented consent process.
- Consent: SMS messages will be sent in accordance with applicable consent requirements. Consent to receive SMS messages is not a condition of purchasing services.
- Opt-Out: Recipients may opt out of SMS communications at any time by replying STOP to a message.
- Assistance: Recipients may reply HELP for assistance or contact us at info@universaltrans.us.
- Message Frequency: Message frequency varies depending on business communications and operational needs.
- Message and Data Rates: Message and data rates may apply.
- Privacy: Mobile opt-in information, SMS consent, and phone numbers collected for SMS communications will not be shared with third parties or affiliates for marketing or promotional purposes.
Opting out of SMS communications does not prevent Universal Transport II from contacting individuals through other appropriate communication channels when necessary for business operations or legal obligations.
4. Cookies and Tracking Technologies
Our website may use cookies and other tracking technologies to enhance your browsing experience. Cookies are small data files that are placed on your device when you visit a website. They help us understand how you interact with our site and improve your user experience.
You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of our website.
5. Third-Party Services
We may use third-party services, including website analytics tools and communication providers such as Mango Voice, to support our business operations and communications.
These providers may process information as necessary to deliver services on our behalf, subject to applicable confidentiality and security requirements.
Mobile opt-in information, SMS consent, and phone numbers collected for SMS communication purposes will not be shared with third parties or affiliates for marketing or promotional purposes.
6. Data Security
We take appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission is completely secure, and we cannot guarantee the absolute security of your information.
We retain information as reasonably necessary for business operations, legal obligations, and applicable recordkeeping requirements.
7. Links to Other Websites
Our website may contain links to other websites that are not operated by us. We are not responsible for the content or privacy practices of these third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, our data practices, or SMS communications, please contact us at:
Universal Transport II
7010 Middlebelt Rd
Romulus, MI 48174
info@universaltrans.us
By using our website, you acknowledge this Privacy Policy. SMS communications are subject to the consent requirements described above.
Effective Date: November 2, 2026